TRANSFER OF INFORMATION
INFORMATION YOU ACTIVELY PROVIDE
In addition to information that we collect automatically (as described below), we collect and store information you provide when you use the Site, register for an account, make a purchase on the Site, and when you contact us in connection with your use of the Site. For example, we may collect the following personally identifiable information: your name, address, telephone number, mobile telephone number, birth date, and e-mail address. If you use a credit or debit card account, we do not store your account number.
You are not required to provide any information to us in connection with your access to and use of the Site. However, though you may use portions of the Site without providing any information, in order to take advantage of the full capabilities of the Site, make a purchase on the Site, or create an account, you must provide us with certain information.
If you use our services or participate in one of our surveys, promotions, or sweepstakes, we may ask for additional information, such as your age, interests, or product preferences.
AUTOMATICALLY COLLECTED INFORMATION
From your purchases and other interactions with us, we obtain information concerning the specific products or services you purchase or use.
COOKIES, WEB BEACONS, AND HOW WE USE THEM
A “cookie” is a small data file stored by your Web browser on your computer’s hard drive. It allows us to recognize your computer (but not specifically who is using it) upon entering our Site by associating the identification numbers in the cookie with other customer information you have provided us. That customer information is stored on our secured database. A “web beacon” or “pixel tag” or “clear gif” is typically a one-pixel image, used to pass information from your computer to a website.
To improve the Site, we collect non-personal information about how users navigate through the Site. We may aggregate and use certain information gathered from cookies, web beacons and related technologies and certain non-personally identifiable information you provide for research or marketing purposes. We may share this non-personally identifiable information with our affiliates or other outside companies. Some of these affiliated companies may include marketing partners, advertisers or other third parties for research or marketing purposes. We use analytics tools provided by third parties to learn about where our visitors come from and how they interact with the Site.
HOW WE USE THE INFORMATION WE COLLECT
WE USE THE INFORMATION WE COLLECT FOR VARIOUS PURPOSES, INCLUDING:
to complete your purchase transactions
to provide the services you request
to send you offerings and information by e-mail, mail or other service providers
to keep you informed about the status of your orders
to identify your product and service preferences, so we can notify you of new or additional products, services, and promotions that might be of interest to you (unless you unsubscribe from such notices).
to improve our merchandise selections, customer service, and overall shopping experience
to provide information to referrals
OTHERS WITH WHOM WE SHARE YOUR PERSONALLY IDENTIFIABLE INFORMATION
FROM TIME TO TIME WE MAY SHARE YOUR PERSONALLY IDENTIFIABLE INFORMATION ONLY AS SET FORTH BELOW:
PARENT, SUBSIDIARIES, DIVISIONS, AND AFFILIATES: We may share your personally identifiable information we collect with our corporate company, Fivera Foods LLC., Ekoa Brands.
SERVICE PROVIDERS: We may provide personally identifiable information to outside companies that help us bring you the products and services we offer. For example, we may work with an outside company to manage a database of customer information, or assist us in shipping, order transactions and fulfillment, promotions, or distributing e-mails.
OTHER COMPANIES: While we currently do not provide other companies with your personally identifiable information, we may in the future.
REFERRALS: We may share some of your personally identifiable information with those who you refer to us through our Site.
HOW WE PROTECT YOUR INFORMATION
The security and confidentiality of your personally identifiable information is very important to us. We employ various reasonable security measures designed to help protect the personally identifiable information and financial information that we collect about you. We have security procedures and measures in place to protect our servers and networks that store your Information. We also require that you provide a password to access your account information. Please be aware though that, despite our best efforts, no security measures are perfect or impenetrable.
YOUR CHOICES REGARDING USE OF THE INFORMATION WE COLLECT
If you do not want us to share information about you with any company or organization outside Fivera Foods LLC., Ekoa Brands or the Site, you may:
Sales Support Department
5410 56th Commerce Park Blvd
Tampa, FL 33610
This Site is considered to be a general audience site and is not intended for use by children. We do not knowingly collect any personal information from children under the age of 13 on our Site.
ONLINE ACCOUNT REGISTRATION
To make online shopping faster and easier, you may register at the Site. As a registered customer, you only have to enter your shipping addresses and billing information once; they will be securely stored with us for your future use. Using your name and a password of your choice, you may access your account online at any time to add, delete, or change information.
If you are using a public computer, we strongly encourage you to LOG OUT at the conclusion of your session. Your information will still be stored with us but it will not be accessible to anyone else from that computer.
You will receive promotional e-mails from us only if you have asked to receive them. If you do not wish to receive e-mail from us, including promotional offers, please indicate this preference by changing your account settings, or by notifying us by using the “Unsubscribe” feature in any email we send to you.
We’ll be happy to provide additional information or answer any questions. Please:
E-mail us: email@example.com
Sales Support Department
5418 56th Commerce Park Blvd
Tampa, FL 33610