Privacy Policy


Fivera Foods LLC., | Ekoa Brands are committed to protecting your privacy. We, have prepared this Privacy Policy to describe to you our practices regarding the Information (as defined below) we collect from users of our website, located at (the “Site”).

We have posted this Privacy Policy to let you know what kind of information we collect, how it is handled, with whom it may be shared, what choices you have regarding our use of your information, and how you may access and modify some of the information you provide to us.

As we continue to develop our Site and take advantage of advances in technology, this Privacy Policy may change. Please refer to this page frequently for the most up-to-date information.


This Privacy Policy applies only to information gathered in connection with your use of the Site, including, without limitation, information provided when you establish an account on the Site, information gathered in connection with your purchases on the Site, and information gathered when you contact us in relation to the Site (cumulatively the “Information”). This Privacy Policy does not necessarily reflect our practices with respect to information gathered through any other website we may make available or through off-line means. Information will be treated in accordance with the Privacy Policy in effect at the time the Information is collected unless you give us permission to treat such Information differently. For example, if you enter a sweepstakes, contest or other promotion (“Promotion”) on the Site and the Promotion’s terms and/or conditions conflict with this Privacy Policy, our use and disclosure of the information you provide in connection with the Promotion will be as described in the terms and conditions for the Promotion and not as described in this Privacy Policy.

The Site may provide links to other websites, including, without limitation, other websites owned or operated by us or by third parties (“Linked Websites”). This Privacy Policy does not reflect the use and disclosure practices of the Linked Websites or the operators or owners of Linked Websites. Your use of Linked Websites will be governed by the terms of use, privacy policies, and other terms, notices and policies set forth or referenced in those Linked Websites.


The servers that make the Site available and that store the Information are located in the United States of America (“USA”). If you are located outside the USA, please note that the Information will be transferred to the USA. The laws of the USA may not provide the same level of legal data protection as the country from which you access the Site. By using the Site you consent to the Information being collected, used, disclosed and transferred as set forth in this Privacy Policy.


In addition to information that we collect automatically (as described below), we collect and store information you provide when you use the Site, register for an account, make a purchase on the Site, and when you contact us in connection with your use of the Site. For example, we may collect the following personally identifiable information: your name, address, telephone number, mobile telephone number, birth date, and e-mail address. If you use a credit or debit card account, we do not store your account number.

You are not required to provide any information to us in connection with your access to and use of the Site. However, though you may use portions of the Site without providing any information, in order to take advantage of the full capabilities of the Site, make a purchase on the Site, or create an account, you must provide us with certain information.

If you use our services or participate in one of our surveys, promotions, or sweepstakes, we may ask for additional information, such as your age, interests, or product preferences.


From your purchases and other interactions with us, we obtain information concerning the specific products or services you purchase or use.


A “cookie” is a small data file stored by your Web browser on your computer’s hard drive. It allows us to recognize your computer (but not specifically who is using it) upon entering our Site by associating the identification numbers in the cookie with other customer information you have provided us. That customer information is stored on our secured database. A “web beacon” or “pixel tag” or “clear gif” is typically a one-pixel image, used to pass information from your computer to a website.

We use cookies and web beacons to keep track of what you have in your shopping cart and to remember you when you return to the Site as well as to identify the pages you click on during your visit to the Site and the name of the website you visited immediately before clicking to the Site. We use this information to improve our site design, product assortments, customer service, and special promotions. You can, of course, disable cookies and web beacons on your computer by indicating this in the preferences or options menus in your browser. However, it is possible that some parts of our Site will not operate correctly if you disable cookies.

We may contract with third parties who may use cookies and web beacons and collect information on our behalf or provide services such as credit card processing, promotional services or data management (“Customer Care Partners”). These Customer Care Partners are prohibited by a contract with us from sharing that information with anyone other than us or our other Customer Care Partners. However, we respect your right to choose whether to be included in such services. If you would like to opt out of these services, please email us at:

To improve the Site, we collect non-personal information about how users navigate through the Site. We may aggregate and use certain information gathered from cookies, web beacons and related technologies and certain non-personally identifiable information you provide for research or marketing purposes. We may share this non-personally identifiable information with our affiliates or other outside companies. Some of these affiliated companies may include marketing partners, advertisers or other third parties for research or marketing purposes. We use analytics tools provided by third parties to learn about where our visitors come from and how they interact with the Site.


to complete your purchase transactions
to provide the services you request
to send you offerings and information by e-mail, mail or other service providers
to keep you informed about the status of your orders
to identify your product and service preferences, so we can notify you of new or additional products, services, and promotions that might be of interest to you (unless you unsubscribe from such notices).
to improve our merchandise selections, customer service, and overall shopping experience
to provide information to referrals

PARENT, SUBSIDIARIES, DIVISIONS, AND AFFILIATES: We may share your personally identifiable information we collect with our corporate company, Fivera Foods LLC., Ekoa Brands.
SERVICE PROVIDERS: We may provide personally identifiable information to outside companies that help us bring you the products and services we offer. For example, we may work with an outside company to manage a database of customer information, or assist us in shipping, order transactions and fulfillment, promotions, or distributing e-mails.
OTHER COMPANIES: While we currently do not provide other companies with your personally identifiable information, we may in the future.
BUSINESS TRANSITIONS: We may transfer or share a copy of your personally identifiable information in the event that Fivera Foods LLC., Ekoa Brands, goes through a business transition, such as a merger, acquisition, or the sale of a portion of its assets. You will be notified via email or prominent notice on our Site prior to a change of ownership or control of your personal information, if your personal information will be used contrary to this policy. However, nothing in this Privacy Policy is intended to interfere with the ability of Fivera Foods LLC., Ekoa Brands to transfer all or part of its business and/or assets to an affiliate or independent third party at any time, for any purpose, without any limitation whatsoever. Fivera Foods LLC., Ekoa Brands, specifically reserves the right to transfer or share a copy of personally identifiable information collected from the Site to the buyer of that portion of its business relating to that information.
REFERRALS: We may share some of your personally identifiable information with those who you refer to us through our Site.


The security and confidentiality of your personally identifiable information is very important to us. We employ various reasonable security measures designed to help protect the personally identifiable information and financial information that we collect about you. We have security procedures and measures in place to protect our servers and networks that store your Information. We also require that you provide a password to access your account information. Please be aware though that, despite our best efforts, no security measures are perfect or impenetrable.


If you do not want us to share information about you with any company or organization outside Fivera Foods LLC., Ekoa Brands or the Site, you may:

Ekoa Brands
Sales Support Department
5410 56th Commerce Park Blvd
Tampa, FL 33610


This Site is considered to be a general audience site and is not intended for use by children. We do not knowingly collect any personal information from children under the age of 13 on our Site.


To make online shopping faster and easier, you may register at the Site. As a registered customer, you only have to enter your shipping addresses and billing information once; they will be securely stored with us for your future use. Using your name and a password of your choice, you may access your account online at any time to add, delete, or change information.

If you are using a public computer, we strongly encourage you to LOG OUT at the conclusion of your session. Your information will still be stored with us but it will not be accessible to anyone else from that computer.


You will receive promotional e-mails from us only if you have asked to receive them. If you do not wish to receive e-mail from us, including promotional offers, please indicate this preference by changing your account settings, or by notifying us by using the “Unsubscribe” feature in any email we send to you.

If you choose to “unsubscribe,” we will stop sending you e-mails. Please note, however, that some e-mail promotions are prepared well in advance, so you may continue to receive offers after you have chosen to “unsubscribe.” We appreciate your patience in giving us time to carry out your request. Please note that if you do not want to receive legal notices from us, such as this Privacy Policy, those legal notices will still govern your use of the Site, and you are responsible for reviewing such legal notices for changes.


We’ll be happy to provide additional information or answer any questions. Please:

E-mail us:
Ekoa Brands
Sales Support Department
5418 56th Commerce Park Blvd
Tampa, FL 33610

Scroll to Top